Privacy Policy
Last update: October 2025
Website: www.santiagosantai.com
Owner: Santiago Santai
Developed by: Ingenio Publicidad (Colombia)
Contact: info@santiagosantai.com
1. Introduction
At santiagosantai.com, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the personal data of visitors, subscribers, and customers who interact with our website or purchase our digital products.
By using this website, you agree to the terms described in this Privacy Policy.
2. Data Controller
The data controller is Santiago Santai, based in Colombia, with technical and administrative support provided by Ingenio Publicidad, a creative agency located in Colombia.
📧 Contact email: info@santiagosantai.com
3. Data We Collect
We may collect and process the following personal information:
Name (optional)
Email address
Country or region
Billing information (for digital purchases)
Communication and newsletter preferences
Technical data (such as IP address, browser type, and cookies — see section 11)
We do not collect any sensitive information unless it is strictly necessary and with your explicit consent.
4. Purpose of Data Processing
We process your personal data for the following purposes:
To process and deliver digital purchases or services.
To send newsletters, updates, and relevant content (only if you have subscribed).
To manage user accounts, subscriptions, or appointments.
To improve website performance and user experience.
To comply with legal, tax, or administrative obligations.
We do not sell, trade, or rent your personal data to third parties.
5. Legal Basis for Processing
Your personal data is processed lawfully based on one or more of the following legal grounds:
Consent: You have given explicit consent by subscribing or checking the relevant box in our forms.
Contract: The processing is necessary to perform a contract (e.g., processing a purchase).
Legitimate interest: To ensure website security, prevent fraud, and improve services.
Legal obligation: When required by law.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes stated above or as required by law.
You may request deletion of your data at any time by writing to info@santiagosantai.com.
7. Newsletter and Mailchimp
We use Mailchimp (operated by The Rocket Science Group LLC, USA) to manage and send newsletters.
By subscribing to our newsletter, you acknowledge that your name and email address will be transferred to Mailchimp for processing in accordance with their Privacy Policy.
Mailchimp is compliant with the General Data Protection Regulation (GDPR) and implements strong data protection measures.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
8. Google reCAPTCHA (v3)
Our website uses Google reCAPTCHA v3 to protect against spam and automated abuse.
This service is provided by Google LLC and operates in the background to analyze interactions and determine if they come from humans or bots.
By using this site, you acknowledge that the Google Privacy Policy and Terms of Service apply.
Learn more at:
9. International Data Transfers
Because we use third-party services (Mailchimp, Google reCAPTCHA, payment gateways), your data may be transferred and processed outside your country of residence, including in the United States.
We ensure that all transfers comply with GDPR standards and include appropriate safeguards, such as contractual clauses approved by the European Commission.
10. User Rights (GDPR)
Under the GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your personal data (“right to be forgotten”).
Restriction: Limit how your data is processed.
Objection: Object to processing based on legitimate interest.
Data portability: Request transfer of your data to another service.
Withdraw consent: At any time, without affecting previous processing.
To exercise any of these rights, please contact us at info@santiagosantai.com.
We ensure that all transfers comply with GDPR standards and include appropriate safeguards, such as contractual clauses approved by the European Commission.
11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve navigation and user experience.
Analyze website traffic (via Google Analytics or similar tools).
Manage secure access and form submissions.
You can modify your browser settings to reject cookies, though some features of the website may not function properly as a result.
12. Data Security
We take the protection of your data seriously and implement appropriate technical and organizational measures to prevent loss, misuse, unauthorized access, or disclosure.
This includes SSL encryption, restricted database access, and regular security audits.
13. External Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices or content.
We recommend reviewing their respective privacy policies when visiting external sites.
This includes SSL encryption, restricted database access, and regular security audits.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal changes or improvements in our practices.
The latest version will always be available at www.santiagosantai.com/privacy-policy.
We encourage users to review it periodically.
15. Contact Information
f you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 info@santiagosantai.com
🌍 SantiagoSantai.com
Developed by Ingenio Publicidad (Colombia)